Team Lead, AI Automations 

Saskatoon, SK 

Hiring Managers: Mark Barrera

Are you energized by the idea of transforming operations with AI-powered automation? Does mentoring and driving innovation get you up in the morning? Vendasta is looking for a Team Lead, AI Automations to scale our automation strategy, lead a growing team, and unlock new levels of efficiency and Partner value.

About the Job

As Team Lead, AI Automations, you will play a pivotal role in scaling Vendasta’s automation strategy by designing, deploying, and optimizing AI-powered workflows that drive efficiency and Partner success. This player-coach role blends leadership, hands-on execution, and technical oversight. You’ll mentor a talented team of specialists, align automation solutions with business goals, and champion best practices in reliability, security, and client impact. Your leadership will unlock capacity across teams and help Vendasta realize the full potential of AI-enabled operations.

Your Impact

As a Team Lead, AI Automations, you’ll collaborate closely with AI Automation Specialists, Senior Manager of AI Services, and cross-functional teams to:

• Provide daily leadership, coaching, and 1:1 mentorship to AI Automation Specialists/AI Content Specialist while setting clear expectations for quality, innovation, and velocity.

• Oversee high-impact automation initiatives using platforms like Zapier and custom scripting to design, deploy, and QA Partner-facing and internal workflows.

• Foster a culture of experimentation, peer learning, and continuous improvement by identifying skill gaps and delivering targeted enablement sessions.

• Integrate AI tools (e.g., LLMs such as ChatGPT or Claude) into automation pipelines, maintaining prompt libraries, reusable templates, and scalable frameworks.

• Guide Partner enablement efforts, ensuring high-quality technical consultations, onboarding support, and continuous optimization for Partner automation adoption.

• Monitor and ensure automation system reliability (failure rate <2%), proactive documentation, and alignment of automation initiatives with strategic goals.

What You Bring to the Table

You bring at least three years of experience in AI, automation, or digital operations and a year of leadership or mentoring experience. You’re skilled with Zapier, Automations, and prompting, and comfortable using APIs, webhooks, or light scripting to build scalable workflows. You excel at translating technical concepts for diverse audiences and ensuring solutions are reliable, secure, and aligned with business goals. 

In addition, you bring deep expertise in Vendasta’s listing claim processes and workflows, with strong knowledge of listing policies across major platforms. You have a thorough understanding of review response and review request workflows, with an awareness of HIPAA compliance requirements when managing review responses in sensitive industries.

A bachelor’s degree and certifications in automation or AI are preferred, and experience with generative AI tools or maintaining prompt libraries would be an asset. Above all, you’re a systems thinker who drives innovation and fosters team growth.

Please apply to our internal application form here .

BDR I

Saskatoon, SK 

Hiring Managers: Jeff Leibel & Keegan Pidwerbeski

Are you energized by uncovering new business opportunities and engaging with potential partners? If identifying and engaging high-value agency prospects excites you, we have the perfect role for you! We’re looking for a Business Development Representative (BDR) who will use both proven sales techniques and AI-powered prospecting tools to identify, engage, and qualify opportunities that expand our partner network.

About the Job

The Business Development Representative (BDR) is responsible for identifying, engaging, and qualifying high-potential vertical prospects through both inbound and outbound efforts. In this role, you’ll leverage AI-driven research and analytics to pinpoint the most promising prospects, personalize outreach, and conduct in-depth discovery to assess needs and product-market fit.

You’ll combine your expertise in cold-calling, inbound lead qualification, Account-Based Marketing (ABM) strategies, and referral partnerships with AI-enabled automation tools that help streamline workflows and prioritize outreach. Your goal is to build trust with qualified prospects and book meetings for our Account Executives (AEs), ultimately driving growth for our partner program.

Your Impact

As a Business Development Representative, you’ll collaborate with the Sales team and Account Executives to:

• Develop & Cultivate a Target Prospect List:

  • Conduct industry research using AI-assisted data mining and market intelligence tools to identify and maintain a list of highly targeted vertical prospects.

  • Qualify and manage inbound leads from marketing campaigns, website inquiries, and referrals with AI-enhanced lead scoring to prioritize outreach.

• Engage, Qualify & Book Demos/Meetings

  • Conduct discovery calls to assess prospect needs, leveraging AI-generated conversation insights to tailor your pitch.

  • Respond quickly to inbound leads and nurture outbound prospects through multi-channel outreach, including email, social media, and phone calls.

• Build Trust & Industry Expertise

  • Use AI-driven competitive analysis to develop a deep understanding of the industry, including key challenges and emerging trends.

  • Build and maintain strong relationships with potential partners through personalized, insight-driven communication strategies.
    
    
    

What You Bring to the Table

You have excellent verbal and written communication skills, allowing you to effectively engage and qualify potential partners. With 1–3 years of experience in sales, business development, or a related field (preferably in SaaS or technology), you:

• Are comfortable conducting research, identifying opportunities, and driving engagement through outbound efforts—enhanced by AI prospecting and engagement tools.

• Are proficient in CRM systems, sales engagement platforms, and AI-enabled productivity software.

• Have strong problem-solving skills, can analyze trends, and know how to use data-driven insights to optimize sales processes.

• Bring experience with cold calling, email outreach, and social media engagement; familiarity with ABM strategies or B2B sales is a plus.

Please apply to our internal application form here .

Account Manager I 

Saskatoon, SK 

Hiring Manager: Spencer Krieger

Do you have a knack for building strong relationships, leveraging intelligent tools, and guiding partners to success? If you're a high-energy sales professional excited about using AI-powered insights to accelerate growth in a fast-paced environment, this could be the perfect role for you! We are looking for an Account Manager I to join our Small Agency team—someone eager to harness Vendasta’s AI-driven platform to rapidly grow our Channel Partners and help us achieve ambitious growth objectives.

About the Job

As an Account Manager I, you’ll play a critical role in rapidly onboarding, activating, and growing new Channel Partners using data-backed strategies and AI-enabled tools. This high-impact role combines strong sales acumen, exceptional relationship management, and the ability to translate AI insights into actionable growth strategies that set partners up for long-term success. You’ll be the primary point of contact for new partners—guiding them through AI-supported onboarding experiences, training them on Vendasta’s intelligent solutions, and ensuring they unlock maximum value from their investment.

You’ll actively manage a portfolio of partners while collaborating with an Account Executive and the Head of Sales, High Velocity, to refine growth strategies using AI-driven analytics. If you love the thrill of fast-paced sales, leveraging AI to identify opportunities, and helping businesses succeed, this is the role for you!

Your Impact

As an Account Manager, you will work with partners and internal teams to:

• Onboard and activate new Channel Partners by quickly understanding their business needs and guiding them through a seamless integration process.

• Develop and implement strategic growth plans to accelerate partner adoption of Vendasta’s platform, ensuring they see immediate value.

• Drive partner retention and revenue growth by providing ongoing education, best practices, and support tailored to their specific goals.

• Manage high volumes of new partnerships with efficiency, tracking performance metrics and proactively addressing challenges before they arise.

• Leverage CRM tools and automation to segment partners, personalize outreach, and maximize engagement.

• Collaborate across teams, including Sales, Customer Success, and Product, to ensure a seamless partner experience and alignment on key initiatives.

What You Bring to the Table

You are a driven, results-oriented sales professional with a passion for helping businesses grow. Your ability to quickly establish trust, identify opportunities, and drive engagement makes you a perfect fit for this high-velocity role. With at least four years of sales experience, you have a proven track record of exceeding quotas while effectively balancing new sales, expansion opportunities, and lead generation.

You thrive in a fast-paced, dynamic environment where adaptability and strategic thinking are key. Your deep understanding of channel partner management, sales cycles, and onboarding strategies allows you to proactively identify challenges and implement effective solutions. Your ability to provide exceptional customer service, strong presentations, and product demonstrations ensures partners stay engaged and see tangible success.

You are tech-savvy, with proficiency in CRM tools, Google Docs, and digital advertising platforms like Google Ads and Meta. Experience with sales methodologies such as MEDDPICC, Sandler, or SNAP is a plus. A bachelor’s degree in Marketing, Advertising, Communications, or Business is preferred but not required. Most importantly, you bring a customer-first mindset and the ability to build lasting, meaningful relationships with both SMB and Enterprise clients.

Please apply to our internal application form here .

Vendor Success Manager I

Saskatoon, SK 

Hiring Managers: Janessa Yeomans 

Do you thrive on building strong vendor relationships, streamlining operations, and driving adoption of innovative SaaS solutions? If ensuring Marketplace products launch flawlessly, fulfill reliably, and evolve through AI-driven optimization excites you, we have the perfect role for you! We’re looking for a Vendor Success Manager to join our Customer Success team, where you’ll be the primary operational contact for a portfolio of third-party vendors—helping them succeed on Vendasta’s Marketplace while enhancing platform trust, vendor enablement, and product adoption.

About the Job

As a Vendor Success Manager, your mission is to ensure third-party Marketplace products are seamlessly launched, reliably fulfilled, and continuously optimized through proactive communication, operational precision, and AI-assisted workflows. You’ll work across onboarding, training, fulfillment, and support to manage vendor interactions using structured SOPs, insight-led reporting, and AI-enriched diagnostic tools.

In this role, your success ensures our Marketplace evolves into a scalable, AI-ready commerce hub for our Partners and their SMB clients. You’ll collaborate cross-functionally with Marketplace, Billing, Support, and Marketing teams—helping vendors integrate smoothly, adopt best practices, and achieve fulfillment excellence.

Your Impact

As a Vendor Success Manager you'll work with Sales, Customer Success team, and the Solutions Architecture team to:

• Onboard & Launch Vendors: Manage new vendor and SKU onboarding, from product listings and documentation intake to pricing validation, billing setup, and smooth handoff to internal teams.

• Manage Vendor Relationships: Act as the main operational contact, hosting check-ins, monitoring SLAs, resolving issues, and sharing optimization recommendations.

• Optimize with AI Tools: Use AI-assisted platforms to respond to inquiries, troubleshoot issues, generate health summaries, and maintain Marketplace documentation.

• Drive Adoption & Enablement: Guide vendors on aligning with platform strategy and AI-readiness, communicate updates, and collaborate on promotions to boost adoption.
  
  
  

What You Bring to the Table

You are a collaborative problem solver with strong operational, technical, and communication skills. With 3–5 years of experience in vendor operations, customer success, account management, or a related field (preferably SaaS/tech), you:

• Have strong knowledge of SaaS ecosystems, Marketplace operations, third-party integrations, and white-label commerce

• Understand digital product fulfillment, SLAs, and recurring billing models

• Have exposure to AI tools for support and operations (e.g., ChatGPT, Gemini, Grammarly, insight generators)

• Are comfortable with ticketing systems (Zendesk), project boards (Asana/Jira), and CRM tools (Salesforce)

• Can synthesize complex processes into clear, actionable documentation and guidance

• Are detail-oriented and excel in cross-functional, high-volume settings

• Bring prior experience with SaaS billing systems, Marketplace SKUs, or vendor onboarding processes (preferred)

Please apply to our internal application form here .

Customer Success Manager I

Saskatoon, SK 

Hiring Managers: Haley Babich & Janessa Yeomans 

Are you passionate about building strong relationships, driving customer success, and helping businesses thrive? At Vendasta, we’re looking for a Customer Success Manager to help our partners unlock the full potential of our platform. If you thrive on educating customers, providing strategic guidance, and enhancing user adoption, this is the role for you! Join our dynamic team and play a key role in delivering a world-class customer experience.

About the Job

As a Customer Success Manager, you’ll be responsible for engaging and empowering our customers to make the most of Vendasta’s offerings. Your mission will be to onboard, educate, advise, grow, and retain customers by providing tailored support, training, and strategic insights. You'll work with a diverse range of partners—from newly signed clients to long-standing businesses—to drive adoption, growth, and advocacy.

This role is perfect for someone who enjoys building relationships, solving problems, and creating value for customers. If you’re looking for an opportunity to make a direct impact on customer success and long-term retention, we’d love to hear from you!

Your Impact

As a Customer Success Manager, you'll work closely with customers, internal teams, and stakeholders to:

• Onboarding & Education: Conduct training, provide comprehensive product demonstrations, and ensure successful product adoption.

• Strategic Relationship Management: Build and maintain strong relationships with customers, schedule regular check-ins, and drive engagement through business reviews and strategic planning.

• Customer Advocacy & Growth: Develop and execute initiatives to drive product adoption, revenue growth, and customer satisfaction by promoting best practices and proactively addressing partner needs.

What You Bring to the Table

You are a customer-focused, results-driven professional with experience in account management, customer success, or a related field. You thrive in a fast-paced, evolving environment and have a passion for helping businesses succeed. With 3–5 years of experience in customer success, account management, or a similar role—preferably in the SaaS or technology industry—you bring strong communication, strategic thinking, and problem-solving skills. You excel at building relationships, managing multiple accounts, and driving customer engagement.

Additionally, you have a solid understanding of customer success methodologies, SaaS industry trends, and partner needs. Your ability to quickly adapt to changing market conditions, mentor junior team members, and provide proactive solutions sets you apart. 

Please apply to our internal application form here .

Compensation & Benefits Specialist

Saskatoon, SK

Are you driven by details and energized by analyzing and optimizing commission structures? Does diving deep into data and ensuring accurate compensation get you up in the morning? We are looking for a Compensation & Benefits Specialist who thrives in a fast-paced environment and is ready to take ownership of Vendasta’s global commissions processes while also growing their knowledge in payroll and benefits.

About the Job

We’re looking for a Compensation & Benefits Specialist who will play a crucial role in managing and analyzing Vendasta’s global commissions processes, ensuring our teams are rewarded accurately and fairly. Reporting to the Payroll & Benefits Manager, this role is approximately 60–70% focused on commissions, and also includes opportunities to learn and support payroll and benefits administration. You’ll work closely with Sales, Finance, and People Operations to ensure timely and precise commissions processing and become a trusted expert in incentive compensation.

As a Compensation & Benefits Specialist, you'll work with the Payroll & Benefits Manager, Sales, Finance, and People Operations teams to:

• Own and administer the full commissions cycle, including analysis, calculations, audits, and reporting.

• Maintain and update compensation plans in alignment with organizational objectives and sales structures.

• Collaborate with Finance and Sales leadership to validate performance metrics and ensure timely, accurate payouts.

• Address inquiries related to commission discrepancies and provide detailed, data-backed resolutions.

• Support payroll processing activities and assist in administering benefits programs as needed.

• Contribute to process improvements and automation efforts to enhance accuracy, transparency, and efficiency in compensation and payroll operations.

What You Bring to the Table

You have a minimum of 3 years of hands-on experience in commissions—preferably in an analyst, specialist, or similar role—within a fast-paced, dynamic organization. You’re analytical, detail-oriented, and comfortable working with large datasets and compensation models. Experience with commissions software, Excel (or Google Sheets), and financial reporting tools is required. Bonus points if you’ve worked in a SaaS environment or have supported payroll or benefits processes. Strong communication skills and the ability to collaborate cross-functionally are essential, as is a proactive attitude toward continuous improvement.